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Christian Bamber's 'Outside In'

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Christian Bamber is Principal Consultant and Director of Approach Strategy, a consulting firm specialising in strategy services to service industries and not-for-profit organisations. For more information, please contact Approach Strategy at christian@approachstrategy.co.uk. Tel: 01225 722 654 or visit their website www.approachstrategy.co.uk

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Christian Bamber's 'Outside In'
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Guilty Of Complacency? Create A Sense Of Urgency

Christian Bamber The chances are that complacency lurks somewhere in your organisation or at least within one you know. What do we mean by complacency? In the business context it is the failure to accept the need to d...
Posted: Thursday 27th October, 2011. 12:16:44
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Improving Customer Satisfaction: The Pleasure And Pain Of Behavioural Science

Christian Bamber Service industries are the obvious setting for applying some of the ideas emerging from behavioural science. Scientists have studied some of the many millions of interactions occurring between organis...
Posted: Monday 17th October, 2011. 13:12:15
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Can “Lean” Save Human And Animal Lives?

Christian Bamber Can “Lean” Save Human and Animal Lives? In previous articles in the Outside In series, we’ve talked about the application of Lean concepts to veterinary practice, but can Lean really save lives? Le...
Posted: Monday 10th October, 2011. 10:02:18
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Diversification Strategy: Should You Or Shouldn’t You Diversify?

Christian Bamber In one of the first Outside In articles (How is Corporate Strategy Relevant to the Veterinary Industry?), we mentioned diversification as part of a practice’s strategy. Primarily, diversification offe...
Posted: Monday 3rd October, 2011. 10:06:49
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Making Big Decisions: Don’t Let Your Brain Be The Flaw In The Thinking - Part II

Christian Bamber This week we continue our examination of behavioural economics and how our brains can cause us to deviate from the path of rational decision-making. (Part I of this article can be found here). Roxburg...
Posted: Monday 26th September, 2011. 09:58:49
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Making Big Decisions: Don’t Let Your Brain Be The Flaw In The Thinking - Part I

Christian Bamber Having worked at Board level for a number of years I’ve seen some really good decisions made and inevitably I’ve seen some really terrible decisions made which have had considerable consequences for t...
Posted: Monday 19th September, 2011. 10:27:22
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Go With The Flow: “5S” Your Practice

Christian Bamber I was very pleased to receive quite a few enquiries about last week’s article and how Lean could be applied to a veterinary practice. So I’ve decided to look at another aspect of the Lean philosophy a...
Posted: Monday 12th September, 2011. 11:15:04
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The Seven Deadly Wastes: Is Your Organisation Full Of Muda?

Christian Bamber As promised, this week sees a break from strategy as we look at an area that everyone can influence in his or her everyday work, that of wastage. The elimination of waste is one of the key principl...
Posted: Monday 5th September, 2011. 09:42:07
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It’s All About Balance

Christian Bamber At the end of last week’s article, we mentioned how a good strategy is a balanced strategy i.e. not all objectives should be centred on finances. This week’s discussion comes with a warning: you may s...
Posted: Monday 29th August, 2011. 10:18:49
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Sex And Competitive Strategy: The Madonna Effect

Christian Bamber The purpose of strategy is to achieve certain enterprise objectives and in nearly all cases these objectives are to survive and to prosper by being better than our competitors. If corporate strateg...
Posted: Monday 22nd August, 2011. 10:09:49
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How Is Corporate Strategy Relevant To The Veterinary Industry?

Christian Bamber strategy noun (strategies) 1 the process of, or skill in, planning and conducting a military campaign. 2 a long-term plan for future success or development. ETYMOLOGY: 17c: from French strategie, from...
Posted: Monday 15th August, 2011. 10:59:03
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Welcome To 'Outside In'

Christian Bamber Welcome to a new addition to the Vetclick website and hopefully to something a little different for the veterinary profession. Through writing this page, I wanted to look beyond the profession at ...
Posted: Monday 8th August, 2011. 11:04:19
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