Client Care And Promoting Your Practice
Excel CPD - Vet Nurse CPD
15 years ago 
668 views
Date: Sunday 24th June, 2012
Start time: 2:00 PM
Duration: 4 hour(s)
Cost: £100
This half day course is a whistle stop tour in providing perfect client care. The course will be beneficial to all veterinary staff, and will include lectures on telephone skills, the practice waiting room and dealing with difficult clients. Effective methods of promoting veterinary products and services will also be covered, along with a workshop on how to promote the practice in general. Specific areas to be covered Client care and assertiveness in practice telephone skills, the waiting room and difficult clients Client leadership promoting products and services Workshop how to promote your practice USE CODE 'Vetclick' TO RECEIVE 10 DISCOUNT
Who is it for?
Veterinary Surgeons, nurses, receptionists and practice managers
The Speakers
Joy Howell DipAVN (Surgical) RVN Bayer Customer Relations Co-ordinator
The Venue
Best Western Orton Hall hotel, Peterborough
Number of CPD hours this event can be recorded as
3.5 hours
Registration and Booking