Client Care Challenges and Saying the right thing

Date: Wednesday 8th February, 2012 - Wednesday 8th February, 2012
Start time: 8:00 PM
Duration: 1 hour(s)
Cost: £15

Provider: Triple H Training

This webinar for Triple H Training will focus on Client Care Challenges and dealing with those difficult situations in practice. What do you say to calm a tense situation ? How do you help your clients deal with euthanasia ? Do you find asking for money difficult? All this and more

Who is it for?

Anyone who comes into contact with clients on a regular basis , reception staff, Veterinary Nurses and Veterinary Surgeons would all benefit

The Speakers

Amanda Harris has been a Veterinary Nurse since 1989 and is now in a managerial role teaching Client communication and Care and how we can improve the client experience

The Venue

As this is a webinar all you need is access to the internet and audio. You can watch the webinar anywhere and it saves you travelling after a long day at work

Number of CPD hours this event can be recorded as

1 hours

Registration and Booking

Click here to reserve your place