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Jobs for Receptionists

Jobs for Receptionists

Receptionist/ Animal Care Assistant Possible Progression To Veterinary Nurse Training

Posted: Sunday 19th March, 2017. 22:58:30

Do you already have Veterinary Reception/ Animal Care Assistant experience, or are you looking for a starter role within veterinary practice that combines working with owners and pets, and the opportunity to learn from experienced vets and nurses?
We are looking for a motivated, friendly person with initiative and a desire to learn and excel. This position provides a great learning opportunity

As a Receptionist/ Animal Care Assistant, you will work in all areas of the practice, learning the basic principles of veterinary reception and nursing. Depending on experience but most likely after a minimum of 12 months, candidates showing sufficient aptitude / commitment will be given the opportunity to train as a student veterinary nurse at college

Can you handle a busy reception where the phones will be ringing, clients will need serving, vets will demand your attention - and yet still find time to greet the patients and their owners with a smile?
Are you brave enough to handle upset clients who have just lost a beloved pet, or help restrain a frightened cat for blood sample collection?
Are you willing to do dirty jobs like cleaning kennels, cleaning up pets’ accidents in the waiting room, doing washing up and laundry as well as ensuring the animals receive attention and comfort they need?

Entry Requirements

Previous work experience within a veterinary practice, or at least animal handling experience, is desirable.
However, a can-do attitude and willingness to learn are just as important.
Good written and spoken English, computer literacy and good telephone manners.
Applicants must have 5 GCSE's at grade C or above to include Maths, English Language and a Science, and be in possession of examination certificates.
You will need to have a keen eye for detail, and like to keep things neat and tidy without having to be reminded
You will have worked elsewhere before - if not in veterinary practice, then perhaps with experience as a sales assistant, or in a busy catering environment, dealing with customers and being responsible for taking payments

About us:
We are a busy, well-established, village-based, independent first opinion small animal veterinary clinic overlooking Ashtead Common.
Because we are a small practice, we get to know our clients and patients well
We all get on well, but it can be demanding work. and we never know exactly what the day will bring

About the job:

This rewarding role includes a 40 hour week on a shared rota, and will in due course include some Saturday mornings
Start date : as soon as possible

Some of the things you will become responsible for are:

Answering the phone and booking appointments and procedures, and accurately taking messages or requests for medication
Taking payments and cashing up.
Ensuring our clients and their pets feel welcome and valued.
Administrative tasks like processing lab reports, forms and filing
General cleaning throughout the practice including clinical areas like kennels and operating theatres.
Cleaning and preparing instruments for surgery
Laundering bedding and uniforms
Feeding and alertly observing pets to help them recover from illness and surgery.
There will be the rewards of feeling part of a team , knowing you’ve helped reassure a worried owner, or that you’ve helped a patient through illness or injury, and there are the fun things like helping supervise puppy parties!

If you’d like to apply, please e-mail a covering letter addressed to Melissa McCagie with your CV, to, and hopefully we’ll be in contact soon.

Salary offered: Commensurate with experience

Practice name: Ashtead Veterinary Centre
Contact person: Melissa McCagie
Tel: 01372 276262
Address: 12 Craddocks Parade, Ashtead, Surrey, KT21 1QL
Country: United Kingdom
Practice type: Small Animal

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