VetClick Membership

Proof - Our websites work!

This survey was published by VetClick on the 3rd of November, 2003.

Recent feedback from members shows we are getting it right.
Over the last few months, various VetClick members have been trialling our new website template and it's been very successful for them - and we have the results to prove it!

We asked Martin Brice of Emerson's Green Veterinary Surgery in Bristol, John Oleshko of Ashfield House Veterinary Hospital in Nottingham and John Goulding of St George's Veterinary Group in Wolverhampton to give us feedback on their revamped websites.

This is what they had to say...

What date did your redesigned website go live?

John Goulding: "May 2003."
Matin Brice: "March 2003."
John Oleshko: "May 2003."

Which statement best describes the website redesign?

John Goulding: "Is in keeping with the practice brand."
Matin Brice: "Is in keeping with the practice brand."
John Oleshko: "Enhances the practice brand."

Overall, do you feel that the new design is an improvement over the old?

John Goulding: "Yes."
Matin Brice: "Yes."
John Oleshko: "Yes."

Approximately how many new clients have you gained via your website?

John Goulding: "10+"
Matin Brice: "4 - 10"
John Oleshko: "4 - 10"

Did you use any special offer to attract clients?

John Goulding: "No."
Matin Brice: "Yes."
John Oleshko: "Yes."

If yes, what was the offer?

John Goulding: No answer given.
Matin Brice: "Offers is newsletters - haven't really worked as yet."
John Oleshko: "Free Health Check to clients registering via Website."

Please comment on any outstanding features good or bad:

John Goulding: "Notification of a couple of changes would have been useful - eg promising an online offer. Overall a much more modern feel."
Matin Brice: "More Modern, miscellaneous column pictures need to be changed (every 6 months?) Help/contact section in pet shop first page to help clients if have problems shopping"
John Oleshko: No answer given.

Do you feel the new design gives value for money?

John Goulding: "Yes."
Matin Brice: "Yes."
John Oleshko: "Yes."

What satisfaction rating would you give for the new website versus the old?

John Goulding: "Excellent."
Matin Brice: "Good."
John Oleshko: "Good."

What satisfaction rating would you give for the service you have received from VetClick?

John Goulding: "Excellent."
Matin Brice: "Excellent."
John Oleshko: "Excellent."

Would you recommend Vetclick to a colleague?

John Goulding: "Yes."
Matin Brice: "Yes."
John Oleshko: "Yes."


There you have it, positive feedback from those practices using VetClick's new website template. And measurable evidence of them being successful. In the period from March until Dec 2003, ALL PRACTICES have gained plenty of brand new clients via their VetClick website. Now what is that worth to a busy practice?

Become a VetClick member today

If you're not a VetClick member yet, and would like one of our results-proven websites working to gain you new clients, sign up now and start benefiting from our 5 years of veterinary practice website experience.


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