Are You Up-to-date On How To Support Grieving Clients? New CPD Event For The Entire Team

Everyone takes euthanasias very seriously. However, many personnel are untrained in grief and client communication. And most practices don’t take a total approach to client-care at animals’ end-of-life. This is creating unintended problems:

• Clients: ~30% struggle with their grief and ~20% are haunted by their euthanasia decision.
• The Team: ~25%+ of veterinary nurses and vets have compassion fatigue. Also, many receptionists find taking payment and returning ashes very uncomfortable.
• The Practice: ~14% of bereaved clients who get another animal change practices.

So, on May 16 & 17, Dr Caroline Hewson (The Pet Loss Vet) is running The Loss Of Their Pet CPD—with Early Bird discounts until March 22. Taking place in Seale Hayne, this evidence-based learning is ideal for vets, veterinary nurses and receptionists who want to:

• Update their knowledge of grief for animals, including horses.
• Boost their client-communication skills (no role play, but those who want can sign up for that later).
• Share ideas and take away a total client-care protocol that’s tailored to their practice—so it’s easy for them and management to put all their learning into action.

For details and to catch the Early Bird rates, email coordinator Clara Martin, [email protected]

More from

• IVC Evidensia assembles expert team to run new £10m referral hospital
• Home delivery service can increase pet health plan sign-ups by 25%
• Research reveals vital clues to help fight anthelmintic resistance
• Lifetime Achievement Award recognises Harrogate vet’s dedication to improving the health and welfare of rabbits
• Bake sale at Leicestershire vet practice for good cause