Making The Most Of Your Nurses - New Course From SPVS VPMA

SPVS and VPMA are offering an exciting new course this year aimed at making the most of your nurses. Nurse training and their range of skills has stepped up a level over the past decade or so with increasing numbers of nurses accruing qualifications such as animal behaviour or acute care, and practices running clinics on everything from weight watching to managing diabetes. But with qualified nurses sometimes harder to find than qualified vets, you need to use them efficiently. This course, run by business consultant Alan Robinson and Veterinary Nurse Amber Dunham, looks at the evolution of the nurse clinic and describes best practice. It examines how to use nurses efficiently to minimise the non-chargeable time vets spend with clients or their pets and how to ensure that nurse consultations lead to increased footfall, improved compliance and, where appropriate, follow up appointments with vets. It will propose a business model that helps you measure the effectiveness of your nursing resource, helping ensure that you do not have more nurses than you need and that rotas and consultation timetables minimise their downtime. It will also propose how, when and what to charge for nurse consultations. Who will benefit: Head nurses, practice managers or business owners wishing to optimise the use of their nurses. The day will start at 10:00 and finish at 4:30. CPD certificates, lunch and refreshments are included. The course costs £180 for SPVS/VPMA members (or £255 for non-members) and BVNA members will be offered SPVS/VPMA membership rates. The course is scheduled for 11th June at the Village Hotel Solihull near Birmingham. For further details, or to register for the event, visit www.spvs-vpma-events.co.uk or call 01453 872 731.

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