Onswitch Index Partners With AniCura And Expands Into New Geographies
8 years ago 
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Onswitch is delighted to announce the further expansion of the Index, its unique telephone customer care measurement and reporting programme, into northern Europe. The Grantham-based company has recently signed a partnership contract with AniCura - the fastest-growing veterinary practice group in Europe.
Carl Norinder, AniCura's Director of Customer Relations, explained the strength of the partnership with Onswitch: "Just like AniCura’s clinics, Onswitch are focused on delivering excellent customer care. The values of our two organisations are closely aligned - we both undertake all our client partnerships and business relationships with integrity, honesty and passion. We are very excited to be working with Onswitch in this important field.”
Alison Lambert BVSc MMRS MRCVS, Managing Director of Onswitch added: "We really feel that the AniCura team share our values and our approach to driving excellence in the customer experience; changing the veterinary world for the better, one practice at a time! The Index is already established in the UK, Eire, Holland and Belgium. We're proud of the tangible improvements the Index has driven so far and we can't wait to see the positive impact it will have across northern Europe with AniCura."
For more information on the Index, and the wide range of CPD, research, reporting and veterinary business consultancy services offered by Onswitch, please contact [email protected] or call +44 (0)1476 565343.
www.onswitch.co.uk
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