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VPMA/SPVS Congress 2015 Open For Registrations

10 years ago
1699 views

Posted
6th August, 2014 14h48


SPVS VPMA Congress 2015 programme is launched with over 30 speakers from outside and within the profession. A major theme will be The Client Journey, looking at the importance of a customer focused approach at the heart of effective business and management training. The event, which returns to Celtic Manor Resort from 22 – 24 January 2015, is now the largest veterinary Management Congress in the UK and the very positive feedback from all who attended the 2014 Congress make it likely to sell out early. Speakers include new names from the UK and the US together together with more familiar faces tackling new subjects. Dr Max Pemberton, broadcaster, author and psychiatrist heads up our stream on Mental Health and Michael Pagnotta, Celtic Manor’s head of Learning and Development will share his experience of training staff to deliver 5 star service. Back by popular demand will be Brian Faulkner, Alan Robinson, Nick Steele and Alison Lambert – all delivering new material and new insights into age-old problems. The seminars will be full of case studies and many will include vets, nurses and practice managers sharing their experiences. Our guest speaker from the US, Ian McKelvie, heads up our Leadership Programme. Ian is an internationally recognised leadership expert who advises companies across the globe, including Microsoft and the Gates Foundation, on individual and organisational culture, behaviour and strategy. Also from the US, Veterinary Business Consultant, Bashore Halow will share his thinking on Connecting with your clients. The Equine Management Stream will be repeated with talks tailored specifically to equine business issues, including Chris Pearce on winning back your dental work and Steve Headon from Moore Scarrott on Equine Benchmarking. And to kick it all off in the Opening Ceremony, we have BBC presenter, explorer and acclaimed speaker Monty Halls, an ex-Marine who worked with Nelson Mandela during the peace process in South Africa before setting up his own expedition company, leading trips to some of the world’s most inhospitable areas. Monty is passionate about leadership, team dynamics and the effects of stress and pressure on the human animal. The inimitable Bogus Brothers will return as the band for the banquet which this year will have ‘a touch of Scottish’ about it and the Thursday night networking dinner promises once again to be a fast, furious and fun way to meet new people.

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