Practice Manager Required At Crossroads Veterinary Centre In High Wycombe, Buckinghamshire
Crossroads Veterinary Centre
High Wycombe, Buckinghamshire, United KingdomA position for Practice Manager has recently become available. Our wonderful PM of 18 years has decided it is the right time for her to step down from this role, but happily will remain an active membership of the Crossroads team in her new supportive capacity as Office Administrator. As Practice Manager, you will have full responsibility of the day-to-day operation of the non-clinical aspects of the practice, including; manage and implement HR policies for all staff, overall responsibility for finance (e.g. banking, reports, payroll, supplying regular analytical data to Head Office), managing non-clinical staff members - including recruitment, training and development, ensuring Practice Standards are maintained, marketing and promotions, ensuring the smooth running of the practice and championing client relations.
We are a friendly, progressive practice on the Buckinghamshire/Oxfordshire border, composed of 11 vets, 13 nurses and a phenomenal support team including patient care assistance and receptionists. We are lucky to have a range of abilities within our clinical team, ranging from our new graduate to our certificate holders. We have a main surgery in High Wycombe, and two smaller branch surgeries in Hazlemere and Watlington.
We place a lot of importance on clinical development, being a nurse training practice and a supporter of the Vet Graduate programme. We also encourage non-clinical development, though whole practice training. Patient care is at the heart of everything we do, and we are always striving to offer the best possible service to our clients. We take an active role within the community, working closely alongside local dog rescues and national organisations such as the RSPCA and Blue Cross. We are proud to take part in local fetes, raising money for animal and human charities.
Previous experience of veterinary practice management is preferable, but demonstration of strong leadership and communication skills are a priority. Knowledge of HR legislation, payroll/basic book-keeping, experience in marketing/practice promotion and computer literacy are also beneficial. A successful candidate would be a progressive, organised, forward thinking individual, with a desire to always keep driving the practice forwards.
As a BAME and LGBT+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer we are keen to hear from candidates with disabilities and long term health conditions, and would be happy to discuss any reasonable adjustments needed during the recruitment process.
If this position is of interest to you then please get in touch.
Address: 54 West Wycombe Road, High Wycombe, Buckinghamshire, United Kingdom