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Practice Manager Role In Cornwall

2 weeks ago
3 weeks ago

JR Veterinary

Sam Parramore

Cornwall, United Kingdom

JR is recruiting for a Practice Manager for our clients large, busy practice in Cornwall. The right candidate would be an experienced people manager, from either a clinical or retail background. The role will involve working closely with their leadership team, and having accountability in partnership with the Lead Vet. This is a multi-site role looking after 2x branches, and assisting another team locally.

Key accountabilities:

** Oversee day-to-day operations of the practice. 

** Ensure high standards of veterinary care and client service. 

** Manage staffing requirements, including recruitment, training, and development. 

** Oversee financial management, including budgeting, reporting, and analysis. 

** Ensure compliance with relevant laws, regulations, and professional standards. 

** Foster a positive working environment and maintain staff morale. 

** Act as the main point of contact between veterinarians, staff, and clients. 

** Implement marketing and outreach programs to promote the practice.


Skills and experience, the ideal candidate would be able to articulate the following: 

** Operational Excellence: Knowledge of daily operations, including appointment scheduling, billing, and inventory management. 

** Financial Acumen: Ability to manage budgets, forecast needs, and understand financial statements. 

** HR Skills: Familiarity with hiring, training, performance evaluations, and handling staff issues. 

** Technology Proficiency: Familiarity with practice management software and basic IT troubleshooting.  

** Compliance Knowledge: Awareness of veterinary medicine regulations, standards, and best practices. 

** Customer Service: Ability to ensure a high standard of client service and handle complaints professionally. 

** Communication: Strong interpersonal and communication skills to deal with staff, veterinarians, and clients. 

** Strategic Planning: Ability to align the practice’s operations with its mission and vision.


Would you like to apply for this position? Then please contact the JR team to discuss the finer details. 


[email protected]

Tel: 01392719887
Address: Cornwall, United Kingdom

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