Practice Manager Role In Cornwall



Company
JR Veterinary
Contact
Sam Parramore
Cornwall, United Kingdom
JR is recruiting for a Practice Manager for our clients large, busy practice in Cornwall. The right candidate would be an experienced people manager, from either a clinical or retail background. The role will involve working closely with their leadership team, and having accountability in partnership with the Lead Vet. This is a multi-site role looking after 2x branches, and assisting another team locally.
Key accountabilities:
** Oversee day-to-day operations of the practice.
** Ensure high standards of veterinary care and client service.
** Manage staffing requirements, including recruitment, training, and development.
** Oversee financial management, including budgeting, reporting, and analysis.
** Ensure compliance with relevant laws, regulations, and professional standards.
** Foster a positive working environment and maintain staff morale.
** Act as the main point of contact between veterinarians, staff, and clients.
** Implement marketing and outreach programs to promote the practice.
Skills and experience, the ideal candidate would be able to articulate the following:
** Operational Excellence: Knowledge of daily operations, including appointment scheduling, billing, and inventory management.
** Financial Acumen: Ability to manage budgets, forecast needs, and understand financial statements.
** HR Skills: Familiarity with hiring, training, performance evaluations, and handling staff issues.
** Technology Proficiency: Familiarity with practice management software and basic IT troubleshooting.
** Compliance Knowledge: Awareness of veterinary medicine regulations, standards, and best practices.
** Customer Service: Ability to ensure a high standard of client service and handle complaints professionally.
** Communication: Strong interpersonal and communication skills to deal with staff, veterinarians, and clients.
** Strategic Planning: Ability to align the practice’s operations with its mission and vision.
Details:
- 40 hours per week
- No weekends
- Shifts 8/9am-5/6pm
- Multi-site role
- Great company benefits
Would you like to apply for this position? Then please contact the JR team to discuss the finer details.
01392719887
Tel: 01392719887
Address:
Cornwall, United Kingdom