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Client Care Assistant

4 days ago

£20,000 - £24,000

Hamilton Specialist Referrals Ltd

Martina Micurova

High Wycombe, Buckinghamshire, United Kingdom

Client Care Assistant

Hamilton Specialist Referrals (HSR) is a state-of-the-art, independent orthopaedic and neurology specialist veterinary referral hospital, five minutes from J4 of the M40, Buckinghamshire. We offer the most cutting-edge investigations and treatments into orthopaedic and neurological disease in small animals. As part of our structured growth plan we are now looking for an additional full-time Client Care Assistant to join our friendly and efficient front of house team.

As part of the HSR Client Care Team you will be the first point of contact for all our clients and referring vets, both on the telephone and face to face, as well as assisting with all types of administration duties. We are looking for a proactive, enthusiastic and approachable person who is a great team player but is also able to self-motivate. Client care experience, excellent interpersonal skills and the ability to multi-task are a must. Experience of working in a veterinary environment is essential. The role consists of a 40-hour week with varying shifts to cover Monday- Friday, 7am-9pm with a rota of one in three Saturdays (day in lieu for Saturdays) and occasional Sunday cover, with time back in lieu.

We can offer:
• A strong focus on employee wellbeing and mental health, including regular sessions with industry-specific resilience, stress management and performance coaches
• A wide range of employee benefits, including private healthcare, wellbeing allowance and twice weekly fresh fruit deliveries
• A nurturing, friendly and supportive working environment
• Unlimited career development opportunities, due to our dynamic team structure which is focused on areas of expertise
• Competitive salary, commensurate with experience
• Regular team socials
• CPD Allowance
• Pension
• 4 weeks holiday plus bank holidays
• A welcoming, friendly and educational working environment
• If you are interested in joining our dynamic and supportive team, please send us your cover letter and CV.

Job Types: Full-time, Permanent

Salary: £20,000.00 to £24,000.00 /year

If you are interested in joining our dynamic and supportive team, please apply by emailing your CV and cover letter to

Address: Unit 5 Halifax Road, High Wycombe, Buckinghamshire, United Kingdom

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