2 months ago
£9-£10 per hour DOE
The Oxford Cat Clinic Ltd
Botley, OXON, United KingdomWe are currently seeking part-time receptionists to join our growing team across our 2 Clinics: Marston 8am – 2pm, Botley 1:30pm -7pm Monday to Friday. All receptionists work 1 Saturday in 4: 9am – 2pm.
The desire to deliver a high level of client care and to create a welcoming and friendly atmosphere in our practices is crucial to us. Applicants should be able to empathise with clients and colleagues alike, have a love for customer service and be confident working in a busy working environment.
The role includes general reception and admin duties, such as answering the phone, dealing with queries, and taking messages accurately, booking appointments, taking payments, replying to emails and supporting the clinical team in the smooth running of the Clinics. If you like to work in a controlled environment where your full list of tasks is completed each day this job is not for you. You need to be fast thinking, flexible, efficient, and resilient, 2 days are never the same.
Previous customer service experience is essential. Previous receptionist experience in a veterinary environment would be advantageous but full training will be given to the right candidate.
Computer literacy and competency; able to multi-task; the ability to remain calm in a busy environment whilst dealing with emergencies; a passion for providing a high standard of client care; have effective communication; numeracy and time management skills. The position will best suit a proactive and enthusiastic individual able to prioritise and multitask under pressure.
We recognise the vital role receptionists play and that they are important members of our Clinics. We provide various training courses and opportunities to each member of our reception team, so if you have a passion, we will help you grow.
Please send your CV along with a covering letter explaining why you are the right candidate for the role and stating the role you are applying for. Please complete the tests linked to this advert. Failure to do so will mean you are immediately eliminated from the application process. We don’t want to sound harsh, but we get a lot of time wasters.
Tel: 01865 243000
Address: 78 a Westway, Botley, OXON, United Kingdom