Reception Team Leader Previous Veterinary Experience Compulsory
1 month ago
JHP Recruitment Ltd
West Yorkshire, United KingdomMy client in the West Yorkshire region has an exciting opportunity for a receptionist with previous veterinary experience to join their clinic as reception team leader, working an average of 40 hours per week including a 1 : 6 weekend.
This role is for a highly motivated, proactive individual that can problem solve, lead by example, work well under pressure and have passion to provide excellent customer care.
This role is client facing and it is vital that the candidate is friendly, cheerful, approachable and always willing to go the extra mile to provide the highest standard of client care.
Key duties will include but not limited to
Ensuring the client journey and experience is outstanding and comforting
Managing and organising rota for reception team
Lead the team by setting an outstanding example
Developing and encourage your team
Reception duties including answering phones, booking appointments, completing paperwork
Update manuals and SOPs
Organise and minute meetings
Take an active role in training staff regarding reception and customer care
You will be
· Well organised, able to multi task and have impeccable time management skills
· Previously managed a small team
· Have exceptional client care skills
· Remain calm, courteous and professional at all times
If this position could be of interest to you, or for any more information, please contact Kameron on 01392 248952 or email your CV directly to email@example.com
Tel: 01392 248952
Address: West Yorkshire, United Kingdom