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Mobile Veterinary Receptionist - Central London

3 months ago

Competitive salary


Recruitment Team

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Kensington, United Kingdom

About us

We’re a community of passionate veterinary professionals committed to providing truly exceptional care. We’re set on building something extraordinary: creating the most forward-thinking and innovative place in the veterinary industry.

We’re always looking for people who aspire to stand out in their field, and it’s this vision and enthusiasm that forms the foundation of how we work.

Our mission to deliver progressive, around the clock care means our employees have the very best equipment and treatment options available, including in-house MRI machines and state-of-the-art operating theatres.

We provide ongoing support to our teams, both in practice and through our dedicated training centre. This empowers you to get the very best from our advanced equipment while being on your journey to veterinary excellence.

The role

We are looking for a motivated and friendly individual with a strong passion for client and animal care to join us as a Veterinary Receptionist.

The duties of the Veterinary Receptionist include, but are not limited to: prompt and efficient telephone answering and service, dealing with routine client queries, making appointments, taking payments, submitting insurance claims, cashing up at end of day and end of week, banking, conversing with clients and staff members, taking and relaying messages, cleaning, stock taking, inputting laboratory results onto client records, maintaining and promoting H&S in the reception area and other parts of the practice as required, sending and responding to emails, etc.

Essential Attributes:
Empathetic, able to deal with upset clients
Good telephone skills and manner
Engaging manner with clients and staff
No unspent criminal convictions
Good spoken English
Computer literate
Animal lover

Desirable Attributes:
Good written English
Extroverted and outgoing
Able to solve problems
Mediation ability
Sales experience
Able to work under pressure
Knowledge of first aid

This position will involve working across practices in Central London including Hyde Park, Kensington, Parsons Green and Fulham.

The ideal candidate will enjoy working as part of a busy team and possess the confidence to work alone when required; you will have a flexible and adaptable approach to work, happy to get stuck in where ever needed.

Key accountabilities

Skills and experience

•Previous work experience within a veterinary practice is desirable (voluntary or paid) along with a willingness to learn; work experience with animals would also be beneficial.



This is a mobile role between the Medivet branches in the Kensington Area, including our wonderful practices in Hyde Park, Parsons Green and the newly built Kensington Hospital.

Address: Kensington, United Kingdom

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