Veterinary Care Assistant - Hampstead
Hendon, United Kingdom
We’re a community of passionate veterinary professionals committed to providing truly exceptional care. We’re set on building something extraordinary: creating the most forward-thinking and innovative place in the veterinary industry.
We’re always looking for people who aspire to stand out in their field, and it’s this vision and enthusiasm that forms the foundation of how we work.
Our mission to deliver progressive, around the clock care means our employees have the very best equipment and treatment options available, including in-house MRI machines and state-of-the-art operating theatres.
We provide ongoing support to our teams, both in practice and through our dedicated training centre. This empowers you to get the very best from our advanced equipment while being on your journey to veterinary excellence.
This is a position for someone with exceptional people skills, confidence, initiative and willingness to work hard and to learn. You may work at all sites so good travel links are important.
Patient Care Assistants provide support to the veterinary surgeon and veterinary nurses as well as helping pet owners in reception.
After at least a year in the role there is the opportunity to begin training as a Veterinary Nurse.
Assisting the veterinary surgeons and nursing team
Cleaning all areas
Assisting with restraining animals
Assisting with the preparation of daily surgical procedures
Assisting with nursing and care of inpatients
Helping to admit injured, ill or stray animals
Working on reception answering incoming calls, booking appointments, welcoming owners and their pets in a cheerful, helpful and professional manner, taking payments for treatment and sales of pet shop items
Maintaining client records, scanning and filling, receiving stock orders, cash handling and daily cashing up
Calling owners with information (reminders, collection of orders etc)
Informing owners of various offers and plans
Discussing preventative health care with clients, i.e. vaccinations, flea and worm treatments
Delivering outstanding client and patient care
Completing tasks assigned by the nursing and vet teams necessary for the efficient running of the practice
Will be required to help out at other branches - they are all close together in North London
Skills and experience
You should be actively pursuing a career in the veterinary field and be able to provide first-rate levels of customer service and client care, have an enthusiastic and proactive attitude, be able to closely follow instructions and work well without supervision. Proven experience working at a vet practice is preferred.
Applicants must have 5 GCSE's at grade C or above to include Maths, English Language and a Science and be in possession of examination certificates, or alternatively; City & Guilds will accept alternative qualifications, e.g. Veterinary Care Assistant Certificate, Animal Nursing Assistant Award or National Diploma in Animal Care - you will still be required to provide proof of GCSE Maths and English and provide the original certificates.
Previous work experience within a veterinary practice is desirable (voluntary or paid) along with a willingness to learn; work experience with animals would also be beneficial.
Address: Hendon, United Kingdom