Quality Control Manager

2 months ago
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Salary
Competitive salary

Company
Medivet

Contact
Recruitment Team

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Watford, United Kingdom

About us

The role

We are a friendly diagnostic veterinary laboratory and place a strong emphasis on client care and service quality. We are UKAS-accredited to the new ISO/IEC 17025:2017 standard within Biochemistry & Haematology, and provide diagnostic services in clinical pathology, microbiology and molecular biology. Our laboratory is staffed by highly trained, motivated and experienced biomedical scientists, and a veterinary team of 3 clinical pathologist and 1 internal medicine specialists.

Our clients are predominantly first opinion companion animal clinics, and the workload is interesting and varied.

We are continually expanding and developing our diagnostic service; our new Molecular Biology service has just begun, several large refurbishment projects have recently completed, and we are introducing a new LIMS system later this year.

Key accountabilities

We are seeking a Full Time Quality Manager to cover the following

• Lead the maintenance of the Quality Management System (QMS) to meet ISO 17025:2017 requirements
• Supervise the creation, maintenance and management of all QM documents
• Manage the CAPA system including root cause analysis, and analysis of trends
• Ensure laboratory staff are aware of the principles of QMS, and of the relevance and importance of their activities
• Provide QM training as appropriate to laboratory personnel
• Maintain the Quality Improvement Plan (QIP) to ensure relevant improvements to the QMS, and ensure the QMS is responsive to changes in business practices
• Act as point of contact with the accreditation authorities, including arranging and planning for the annual assessment, and maintaining the paperwork
• Schedule, carry out/supervise internal audits, monitor performance of the QM system by regular contact with all staff
• Meet with Senior Management at frequent intervals, no less than once/month and provide informal updates on progress, compliance, audit findings, and any newly identified risks. Ensure the risk and opportunities register is reviewed with the Senior Management at least quarterly
• Organise and chair the annual Management Review Meeting (MRM)
• Prepare the QMS report to include analysis of non-compliances, audit reports, external quality assurance testing and internal Quality Control programmes, validation studies and reviews of test procedures, inspections by external bodies and recommendations for improvement 
• Ensure compliance of health and safety against ISO 45001 along with Senior Management
• Fulfil the duties of the Training Officer – including liaising with Section Heads to develop training programs and competency assessments for laboratory staff. Develop and maintain the accompanying documentation in compliance with UKAS requirements.

Skills and experience

KNOWLEDGE

• Undergraduate degree qualification in the biomedical sciences
• A postgraduate qualification in Biomedical Sciences would be an advantage
• Understanding of ISO 17025 or relevant equivalent ISO standard

SKILLS

• Ability to prioritise tasks; demonstrable organisational ability with proven ability to meet deadlines
• Strong attention to detail
• Effective communication skills- ability to build relationships and engage teams
• Excellent written and spoken English
• Ability to work co-operatively in a team environment on site for a minimum of 3 days per week

EXPERIENCE

• A minimum of 5 years’ experience working within the biomedical science sector
• A minimum of 3 years’ experience working in quality assurance within an accredited laboratory
• Experience working within ISO 17025:2017 would be an advantage

Department

Branch

Address: Watford, United Kingdom