Practice Manager

2 months ago
467 views

Salary
£40,000-£45,000

Company
Ashfield House Veterinary Hospital Limited

Contact
Ashley Lovett

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Long Eaton, Nottinghamshire, United Kingdom

We have an opportunity for a Practice Manager to support our small animal team in Long Eaton, Nottinghamshire.

The Role:

Our current Practice Manager is retiring this year and we are looking for an experienced, people-focused Practice Manager to lead the day-to-day operations of our busy, friendly veterinary practice. This is a key leadership role where you’ll support our clinical team, look after our clients, and help the practice run smoothly, efficiently, and with heart.

About the Role

As Practice Manager, you’ll be the backbone of the practice—overseeing operations, managing the team, and ensuring we deliver excellent care to both our patients and their people.

Your responsibilities will include:

• Managing the daily running of the practice, including rotas, workflows, and facilities
• Leading, supporting, and developing a multi-disciplinary team
• Overseeing client care, complaints handling, and service standards
• Managing finances, budgets, payroll, and invoicing
• Ensuring compliance with regulatory, HR, and health & safety requirements
• Working closely with the clinical leadership team to drive growth and continuous improvement
• Liaise directly with BDD

About You

You’re organised, calm under pressure, and great with people. You enjoy leading a team, solving problems, and making systems work better.

You’ll ideally have:

• Previous experience as a Practice Manager or in a similar management role (veterinary or healthcare experience is a strong advantage)
• Strong leadership and communication skills
• Confidence with budgets, KPIs, and financial reporting
• Excellent organisational and administrative abilities
• A compassionate, professional approach aligned with high standards of animal care

About us:

We are a tier 3 hospital status practice with a fantastic local reputation and have been with Vet Partners since March 2019. Ashfield House is a bit of a hybrid between first opinion and a referral clinic, due to both the facilities available and the experience of our team. We currently have 17 vets, which are a mix of full-time and part time.

The main hospital has access to a high-end ultrasound machine, digital radiography, dental radiography, endoscopy/rhinoscopy/bronchoscopy, electrocautery, laparoscopy, tonometry and slit lamp and more. Building work is to begin in January and is scheduled to be completed by April on an extension to the hospital. This project will include the installation of a CT scanner.

We are fortunate to have many certificate holders at Ashfield House, these include Surgery, Internal Medicine, Ophthalmology, Anaesthesia and Dermatology. We currently have vets working towards certificates in Surgery, Imaging, Internal Medicine and Endoscopy.

The Area:

The wonderful town of Long Eaton is situated midway between Nottingham and Derby. With easy access from the J24 and J25 of the M1, Long Eaton also features its own train station, great bus service and is only a short distance from East Midlands Airport making this a fantastic opportunity for commuters!

The Team:

We are a friendly team of likeminded professionals, with a shared view of caring for our customers beloved pets as if they were our own. The practice currently consists of 17 vets, 23 nurses and 16 support colleagues. Our Vet team is headed by Ben Pugh BVSc (Hons) PGCertSAOphthal MRVCS, Katherine Benstead BVSc (Hons) Cert AVP MRCVS, Jade Higby BVSc PgCert(SAS) MRCVS and Ailsa Woodson BVSc MRCVS.

Benefits of being part of the VetPartners and Ashfield House group:

 An attractive package would include (pro rata):

•            A competitive salary of £40,000-£45,000 depending on experience

•            Support for a management development

•            Subscriptions to a memberships of your choice

•            Enhanced paternity, maternity, adoption, shared parental leave and surrogacy pay

•            Company pension scheme

•            Company Healthshield scheme

•            Company sick pay scheme

•            A generous colleague discount scheme

•            My Perks- offers, discounts and cashback on shopping, travel, entertainment and much more.

•            Cycle to work scheme.

 And more!

Tel: 0115 972 7050
Address: 140-142 Derby Road, Long Eaton, Nottinghamshire, United Kingdom