Tools For Supporting Bereaved Clients - CPD Webinar
Blue Cross Pet Bereavement Team
6 years ago 
312 views
Date: Wednesday 26th September, 2018 - Wednesday 26th September, 2018
Start time: 6:30 PM - 7:30 PM
Duration: 1 hour(s)
Cost: £20
This one hour webinar is aimed at veterinary nurses, receptionists, vets and practice managers who regularly have direct contact with bereaved pet owners.Please note that this webinar counts towards CPD (Continual Professional Development), and costs £20 for an hour.The webinar will coverexplanation of the five stages of grief and how humans grieve.pet loss case studyemotional overload signshelpful things to say and do when supporting a grieving clientunhelpful things not to say or dohow to get it right and help retain your clientsThe webinar will run from 6.30 to 7.30pm on:
Who is it for?
Vet Nurses, all Vet staff, Practice Managers, Vet Surgeons, Receptionists, Senior Vets
The Speakers
Blue Crosss Pet Bereavement Support Service has been supporting grieving pet owners for nearly 25 years.Weve developed our accredited, award-winning and highly valuable Continual Professional Development (CPD) training courses and webinars to help you and your team build confidence and learn core techniques to support owners in this area.Via e-learning and webinars, the courses can improve client experience, retention and word-of-mouth reputation while supporting your teams emotional wellbeing and avoiding compassion fatigue. It is now a requirement of the RCVS Practice Standards Scheme to have a fully trained pet bereavement expert in your practice and our courses are agreed as suitable from the RCVS as one of the courses that meet the Client Experience Award point as part of their accreditation scheme. For more specific needs, we can also work with you to provide bespoke face to face training across the UK.Accredited Pet Bereavement Support CPD Course Eight week accredited award-winning CPD e-learning course (280)The importance of supportive and professional end-of-life care is increasingly vital for businesses and staff in terms of client retention, relationships and crucial team wellbeing.Enhance the care you can offer to bereaved pet owners with this accredited certificate in pet bereavement support.Taking place over eight weeks, our distance e-learning course is perfect for anyone wishing to gain more knowledge and experience in supporting bereaved pet owners. It is particularly helpful for veterinary teams and those working with owners whose pets are facing rehoming, euthanasia or have died.Giving you the skills to support owners and yourself during the difficult bereavement stages, the course covers the following topics in depth:Pet loss experienceSelf careEmotional support skillsStages of griefPet euthanasiaRemembrance and ritualsGrief in surviving petsThe loss of assistance animalsAwarded by NCFE, the course requires a minimum of three to four hours of study per week and counts towards 32 hours Continual Professional Development.Please be aware that this is not a counselling qualification.Additionally, we offer bespoke face-to-face training, specifically tailored to your business which can be delivered at your place of work. For more information or to discuss your requirements, please call 01993 867216 to find out more.
The Venue
Online e-learning from home or work
Number of CPD hours this event can be recorded as
1 hours
Registration and Booking