Practice Manager | Middlesex | JT-25371
2 months ago 
132 views
Company
Gardner Llewelyn
Contact
Joel Thompson
Middlesex, Greater London, United Kingdom
An exciting opportunity has arisen for a Practice Manager to join our client’s team at a small animal practice in Middlesex.
This is a brand-new role responsible for supporting the non-clinical day-to-day running a busy practice as well as managing and leading a team of Veterinary Surgeons, Nurses and support staff.
The successful candidate will carry out varied administrative and client care duties with a strong emphasis on leading and supporting the team, creating a one team approach onsite with your regional colleagues.
The Role
- Monday to Friday – no out-of-hours, weekends or bank holidays – 09:00am-5:30pm
Salary and Benefits
- Salary up to £40,000 depending on experience
- 5 weeks annual leave plus bank holidays
- Exclusive company discounts and rewards
- Access to the Employee Assistance Programme
- Improved Maternity and Paternity Leave
And more!
Responsibilities
- In this role you will assist with financial and operational performance of the hospital as well as the overall team performance and engagement
- Work to improve and maintain clinical standards, in line with the RCVS Practice Standards Scheme
- Review rotas and ensure correct staffing levels, liaising with regional rota management to organise cover if needed, and ensure appropriate diary management
- Oversee the non-clinical day-to-day running and organisation of the Hospital services and team, including building and equipment maintenance and stock control
- Monitor TOIL and time management + night staff commission
- Maintain correct Health and Safety protocols and documentation
- All aspects of line manager duties to include managing individual and team performance; conducting reviews such as 1:1 catch ups, probation reviews, etc
- Explore, review and implement any essential changes following team or client feedback, as required, replying to complaints
- Organise and minute staff meetings, including critical event reviews and clinical audits
- Oversee the debt management and accounts, direct line management of the accounts administrator
Skills and Experience
- The successful candidate would need to consistently demonstrate strong organisational and leadership skills, with a keen eye for detail and a passion for developing their colleagues and the practice
- A natural leader, who is proactive, approachable and able to communicate confidently with people at all levels, building strong relationships with both colleagues and clients
- You would need to be confident in your own abilities to make balanced decisions under pressure; considering patients, owners and the business, and able to prioritise work based on deadlines and importance.
- Nursing or other veterinary background beneficial
- Previous, recent experience in a management/leadership roles required
Tel: 0117 329 3900
Address:
Middlesex, Greater London, United Kingdom