Veterinary Receptionist - Part-time, Iver, Buckinghamshire
2 months ago 
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Company
Old School Animal Care
Contact
Shelly Green
Iver, Buckinghamshire, United Kingdom
We are hiring, we are looking for a receptionist (Part-time)to join the Old School Veterinary Care Team.
Job Summary
Managing the front desk of the veterinary surgery, interacting with clients and coordinating the consultations to assist clients
Knowledge, Skills and Attributes we are looking for:
- A can do attitude
- Willingness to learn
- Ability to multitask and work in a dynamic environment
- Good organisational skills with ability to multi-task
- A team player
- Passionate about animals
- Good a building relationships with clients
- Previous experience as a receptionist
- Must be friendly, outgoing and people orientated
- Good communication skills
- Telephone and computer skills are necessary
- Must be a team player and willing to learn
Main Duties
- Ability to deal with pets and pet owners on a daily basis
- Greeting clients
- Being attentive to pet needs
- Registering new clients and admitting clients for procedures
- Scheduling appointments and managing the diary
- Monitor schedule and flow of the consultation times
- Answering phone calls, -queries -recording all messages
- Learning about general procedures and pricing for booking appointments
- Quote prices for services
- Drafting up invoices and saving on the vet system
- Writing daily notes for animals seen in consultation on the record system
- Updating information on the vet system
- Taking payment -cash /card
- Follow up with clients to collect payment
- Keeping reception waiting area clean, assist with cleaning the practice as required
- Checking email, printing off results where required
Maintaining accurate records of services, drugs etc
- Assisting in preparing necessary files, medication and aftercare instructions
- Learning about wormers and flea treatment
- Learning about 1st /2nd vaccines -puppy ages
- Filing and organising of reception
- cashing up /downloading forms/printing at end of day
- Assisting with stock take as required
- Ad hoc duties as required
- Representing the surgery in a professional manner in front of clients, authorities and general public.
- Computer skills: able to use Windows based computer systems, word, email, web search and type up notes.
Qualifications
- General Certificate of Education (GCE)
- At least 2 years of customer service job related experience or reception experience
- Basic math and writing skills
To Apply
Please send a cover letter and current CV to [email protected]
Interviews will likely be towards the end of April 2023 and May 2023.
Tel: 07887996005
Address:
24 Thorney Lane South, Iver, Buckinghamshire, United Kingdom