CoVet Partners With Merlin To Boost Client Communication And Reduce Admin Workload
2 weeks ago 
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CoVet, the premier AI-powered veterinary co-pilot and scribe app, has announced a new partnership with MWI’s Merlin, the UK’s leading practice management system (PMS), to enhance efficiency in practice. Through this integration, CoVet users can now benefit from a seamless documentation workflow connecting scheduling, records, and AI documentation, improving communication with pet owners, reducing administrative burden, and supporting better clinical outcomes.
Following the CMA’s recent recommendations on clearer communication and itemised billing in veterinary practices, transparency has never been more important. Ensuring clients fully understand their pet’s care and costs is essential to building trust, and connected technology can make this effortless for busy teams.
Having all patient information in one place is central to helping vet professionals to communicate effectively and efficiently with their clients. The Merlin integration brings appointment scheduling, patient records, and AI documentation together seamlessly in one connected workflow. Practices can auto-sync appointment data and clinical information, enabling instant creation of summaries, discharge instructions, and patient updates. This eliminates duplicate data entry, reduces transcription errors, and ensures consistent documentation across sites, a particular benefit for multi-location practices.
“Being selected as Merlin’s new AI partner is a significant step forward in CoVet’s mission to streamline workflows and enhance efficiency for veterinary teams,” said Yannick Bloem, CEO and CoFounder of CoVet. “Merlin is the UK’s most widely used PMS, so together, we’re setting a new benchmark for efficiency and communication in veterinary practice. By reducing admin time and improving communication with pet owners, we’re helping practices focus on what matters most; delivering excellent care to their patients.”
Ross Turner, MWI’s Commercial Director commented: “MWI UK are excited about the potential of our relationship with CoVet, and the benefits it will offer to all our Merlin customers.”
CoVet will be showcasing the new integration at stand K73 at the London Vet Show, where veterinary professionals can meet the team and experience the technology in action.
For more information, visit https://co.vet
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