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Vets4Pets Northampton Hospital's one way system during the Covid-19 pandemic

Vets4Pets Northampton Hospital's one way system during the Covid-19 pandemic

Northamptonshire Practice Recognised For Outstanding Covid-19 Support Work

3 years ago

29th January, 2021 17h34


A Northamptonshire veterinary hospital has been named one of the county’s ‘Unsung Heroes’ of the current Covid-19 pandemic.

Vets4Pets Northampton has continued to care for thousands of pets throughout the pandemic, even during the strictest of lockdowns, ensuring pets across the county didn’t suffer because of the virus.

And, apart from a couple of weeks at the start of the pandemic in March 2020, the practice has been able to have owners accompany their pets inside the Vets4Pets Northampton Hospital practice when coming along for appointments.

The practice was nominated one of their many loyal and happy clients, highlighting the team’s hard work and determination, when faced with the unprecedented threat from the Coronavirus outbreak.

As with all 'Unsung Heroes of Northamptonshire' initiative, which was launched by the Lord-Lieutenant of Northamptonshire, The High Sheriff of Northamptonshire and Northamptonshire County Council, Vets4Pets Northampton will receive a ‘Rose of Northamptonshire Award’ in recognition of its contribution.

Vet and joint venture partner at Vets4Pets Northampton, Jenny Millington, said: "We are truly honoured to receive this ‘Rose of Northampton’ award for our contribution and response to the Coronavirus situation and are so grateful for whoever voted for us, we are truly humbled.

“The pandemic has thrown many challenges our way and we have worked together as a team to tackle all the obstacles that the pandemic had to offer.

“We have been guided by both the RCVS (Royal College of Veterinary Surgeons) and BVA (British Veterinary Association), in terms of the work that we have been allowed to do, but the most important thing for us is, and always has been, to ensure that our patients receive the absolute best and highest standard of care, despite the fact that we are working during a pandemic.”

Vets4Pets Northampton Hospital is a 24/7 hospital status practice run by vet Jenny and veterinary nurse Davinia Graves.

It was founded in December 2009 and continued to grow since then, winning a number of national awards before receiving veterinary hospital status in 2018, one of only 107 such practices in the UK.

“Running a 24-hour veterinary hospital means that we not only have the duty of care for our own patients, but we also provide out of hours cover for ten other Vets4Pets practices in the area; that's a pretty big responsibility,” added Jenny.

“Luckily, we have the best and most dedicated team of vets, nurses, client care advisors and managers in the business, who have worked tirelessly over the past year to ensure that we can fulfil that responsibility. 

“Through strict social distancing measures that we have implemented we have been able to ensure that, except for a few weeks at the very beginning of the pandemic, we have been able to facilitate clients coming into the practice with their beloved pets for their appointments.

“We believe that this is best for everyone: clients, their pets and the colleagues, and by working safely we have been able to ensure that clients can be there to comfort their pets when they are poorly, which we feel is the right thing to do.

“I would like to take this opportunity to thank each and every member of the team for all of their hard work over the past several months, we really couldn't do what we do without every single one of them

“And a big thank to all the owners and their pets who have worked with us to ensure we can adhere to the strict guidelines and their patience as we all work together to care for everyone’s beloved pet."  

The Roses have been created as part of the 'Unsung Heroes of Northamptonshire' invites the public to nominate individuals or organisations deserving of recognition.

Due to the current public health restrictions Vets4Pets Northampton Hospital received its award during a ‘virtual presentation’.

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