Senior veterinary nurse Emma Osborne at End Cottage Vets, in Howden, which has gained silver accreditation from the International Society of Feline Medicine.
Purr-fect Result As End Cottage Earns Silver ISFM Award
25th May, 2023 16h53
A leading Yorkshire Vets has been recognised for its high-quality care of cats by the prestigious International Society of Feline Medicine (ISFM).
End Cottage senior veterinary nurse Emma Osborne explained: “The welfare of pets is always our number one priority and we recognise that the nature of cats mean they need more specific attention.
“That’s why we have made a range of changes in line with ISFM recommendations to ensure our cats have a relaxed, stress-free caring experience here at End Cottage Vets.
“We have introduced separate waiting rooms for cats and dogs and created a separate cat ward for our inpatients.
“We have calming Feliway plug-in diffusers in all our cat areas, there’s classical music playing in the cat ward and staff are being trained in ‘best practice’ on a cat-friendly course.
“It has been a real team effort and gaining this silver accreditation from ISFM a fitting reward for everyone’s hard work and dedication.
“Moving forward, we are hoping to have ‘cat only’ consultation times soon to further improve the relaxed experience for our feline patients.”
The ISFM launched the cat-friendly clinic initiative to encourage veterinary clinics to make changes to improve the welfare of cats in their care.
The programme advises practices on making their environment as welcoming as possible for cats, as well as providing support in staff training, handling techniques and cat-specific client care.
For more information on End Cottage Vets, visit: https://www.endcottagevets.co.uk/ or search for them on social media.
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