New Cxclub Business Management Content Now Live
NEW CXCLUB BUSINESS MANAGEMENT CONTENT NOW LIVE
In the run up to VPMA, new business management CPD modules and refreshed content have been uploaded to the online streaming library at www.cxclub.care.
The Cxclub CPD library offers members access to a huge range of content, covering both theory and practical tips to help practice teams optimise every aspect of their performance. Practice managers and site champions (for multi-site practices) will find invaluable resources to help deliver consistently high standards across every area of the business, in the new Business Management section of the Cxclub. Video tutorials cover the Balanced Scorecard process in detail, delivering accredited CPD in a series of 30-minute interactive streams.
Sophie Dainty, Cxclub Manager commented, "With the inclusion of significant new business management content, we are expanding the remit of the Cxclub into the real heart of the practice, its business systems and processes. Ensuring the business basics are in place is a fundamental requirement for any practice and essential to get right before the team can focus on delivering an all-round excellent customer experience."
Practice site membership of the Cxclub costs just £99 + VAT per month, offering superb value and providing up to ten people with unlimited access to its unrivalled library of online learning resources, a format that is:
· Flexible - access CPD whenever, wherever and on whatever device suits you
· Supportive - online forums support shared learning and mentoring
· Excellent value for money
· Personalised - 'Learning gates' allow individual targets to be set for each team member
· Easy to use and navigate around
· Effective - management reporting tracks individual progress
For more information on the Cxclub, please visit www.cxclub.care or call 01476 565343.
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