Wear Cool For Cats - Silver Status For Top Referral Centre
A leading veterinary referral centre in the north of England has received a glowing endorsement of its top-quality care for cats with a silver award from the International Society of Feline Medicine (ISFM).
Specialist-led Wear Referrals, in Bradbury, County Durham, has been recognised as a cat-friendly clinic (CFC) by the ISFM.
Delighted hospital manager Darren Stubbs said the highly-regarded referral centre, which is part of Linnaeus, already had its sights set on going for gold.
Darren said: “We’re very proud to have achieved silver cat-friendly clinic status. It really has been a big team effort and is a fitting reward for everyone’s hard work and dedication.
“We created our cat advocate club to ensure we provide a low-stress environment which respects the natural needs of our feline patients. It’s a continuous priority across all departments, including client care, and we always look to keep improving.
“We have regular meetings to discuss changes we’ve made and things we can still change to benefit our feline patients and that’s why our next aim is achieving the CFC gold award.”
The ISFM launched the Cat Friendly Clinic initiative to encourage veterinary clinics everywhere to make changes to improve the welfare of cats in their care.
The programme advises practices on how to make their environment as welcoming as possible for cats, as well as providing support in staff training, handling techniques and cat-specific client care.
The ultimate aim is to promote wellbeing and highest possible standards of care for all cats visiting or being hospitalised.
Darren said: “The CFC examine the provision of facilities and staff activities and attitudes aimed at reducing stress in cats, both as in-patients and out-patients.
“Their criteria includes having separate dog and cat waiting areas, feline-friendly hospitalisation cages, and veterinary equipment specifically for treating cats.
“Most importantly, staff are encouraged to approach and handle cats sensitively and respectfully.
“Clinics are also expected to maintain high standards of veterinary care, including continuing to update their knowledge of feline medicine as new knowledge becomes available.”
Wear specialises in expert care in neurology, orthopaedics, soft tissue, internal medicine, cardiology, intensive care and diagnostic imaging.
For more information about Wear Referrals, which is part of Linnaeus, visit www.wear-referrals.co.uk or search for Wear Referrals on Facebook.
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